Call us on 1300 44 55 60

ILT for Customer Service

Product Categories

Call Center
This ILT Series course teaches students how to identify what challenges come from the situation, the caller, and the environment.
$29.70

Call Center Management
This ILT Series course give students an overview of inbound call centers, managerial roles, and technologies that affect call centers.
$29.70

Customer Relationship Management
This ILT Series course introduces the benefits of creating customer loyalty, developing a market intelligence enterprise, and incorporating customer relationship management in a company.
$29.70

Excellence in Service: Advanced
This ILT Series course builds on the skills taught in the Excellence in Service: Basic course.
$29.70

Excellence in Service: Basic
This ILT Series course teaches students the basics of customer service.
$29.70

 
Microsoft Office Specialist Microsoft Technology Associate Adobe Certified Assocaite Internet and Computing Core Certification Autodesk Certified User HP Accredited Technical Associate

Contact IC Central

Freecall 1300 44 55 60

Outside of Australia call +61 7 3290 2828

Enquiries info@iccentral.com.au
Technical Support support@iccentral.com.au

Suite 2, Level 5
3350 Pacific Hwy
Springwood QLD 4127
Australia

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