NRMA — Private Label

Challenge:
The National Roads and Motorists' Association Limited, provides road service, vehicle inspections, batteries, touring advice and a host of membership benefits for almost 2 million members. Facing some major organisational change, NRMA wanted to equip it's Change Leaders with the information they would need, to be able to inspire and motivate others and facilitate integration and transformation within their teams.

Solution:
The Organisational Capability Team at NRMA merged two Crisp books - 'Managing Change at Work' and 'Understanding Organisational Change' into their own Private Label book 'Leading People Through Organisational Transitions'. They included a letter from the General Manger of Human Resources and Organisational Strategy, quotes from the CEO and customised case studies. This book was distributed to the company's Change Leaders.

Case Studies

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