Competency Matching
In Learning has an extensive library of content covering many different business and self-development topics. We have matched over 200 Crisp 50-Minute books to 23 competencies so you can select the right courses for your learners.
Place your mouse over a competency title for a brief definition.
Adaptability
Coaching
Collaboration
Communication (verbal)
Communication (written)
Conflict Management
Critical Thinking
Customer Focus
Developing Others
Developing Self
Financial Management
Influence
Initiative
Innovation
Managing People
Managing Work
Process and Product Improvement
Results Orientation
Sales Ability
Team Building
Training Others
Valuing Diversity
Visionary Leadership
Communication - Verbal
Considers and reponds appropriately to ideas and thoughts expressed by others
Uses direct, honest and respectful language when interacting with others
Makes clear and convincing presentations
Communication - Written
Effectively expresses ideas and facts in a succinct, organised manner
Uses acceptable standards for spelling, punctuation, usage and style
Presents message in terms meaningful to intended audience
Conflict Management
Resolves conflicts, confrontations and disagreement in a positive way and constructive manner
Strives for win-win situations
Works to minimize negative personal impact
Critical Thinking
Uses data to thoroughly think through problems and situations
Makes timely, effective and factually-based decisions
Customer Focus
Anticipates and meets the needs of customers
Advocates and takes action for improving products and services
Developing Others
Establishes development goals collaboratively
Ensures opportunities for development are available
Monitors progress and encourages completion of development plans
Developing Self
Sets personal goals
Identifies areas of self-improvement
Commits to life-long learning
Develops ongoing plans for self-development
Monitors progress toward development goals
Financial Management
Prepares, justifies and administers budgets for program areas
Plans, administers and monitors expenditures to ensure cost-effective support of programs and policies
Monitors, oversees and controls revenue-generating activities
Influence
Develops networks with others who have mutual interests or goals
Builds consensus and finds mutually acceptable solutions
Gains cooperation from others to accomplish goals
Establishes personal credibility through interpersonal communication, skill and experience and accomplishment
Initiative
Demonstrates belief in own abilities and ideas
Is self-motivating and results-orients
Commits to action to accomplish goals
Innovation
Develops new insights into situations and applies innovative solutions to make organisational improvements
Designs and implements new or cutting-edge programs and processes
Managing People
Ensures staff is appropriately selected, trained, and developed
Establishes performance standards, monitors work and provides feedback
Motivates and guides others toward goal accomlpishment
Rewards people for efforts and achievements
Ensures people are treated in a fair and equitable manner
Ensures resources and work environment support and enable employee success
Managing Work
Identifies tasks and establishes priorities
Uses resources (people, equipment, processes) to complete work efficiently and effectively
Establishes and maintains schedules
Process & Product Improvement
Assures that effective internal controls are developed and maintained to ensure the integrity of the organisation, products and services
Continually improves the quality of products and services
Identifies simpler, faster, less costly processes for achieving high-quality results
Results Orientation
Identifies goals and establishes priorities
Creates and follows through on action plans to achieve goals
Resolves problems and overcomes obstacles to goal achievement
Sales Ability
Seeks information to understand others' situations and needs
Uses interpersonal style and communication to build effective relationships
Moves others to action or gains agreement
Team Building
Manages group process
Encourages and facilitates cooperation, pride, trust and group identity
Fosters commitment and team spirit
Works with others to identify team purpose, ensure support and achieve goals
Training Others
Identifies training needs and goals
Develops learning experiences matched with goals, learning styles and resource requirements
Provides effective learning experiences
Assesses effectiveness or training/learning
Valuing Diversity
Recognises the positive influences of diverse cultures, viewpoints, behavioural and learning styles
Adapts leadership styles to a variety of situations
Builds a workforce that includes and values diversityVisionary Leadership
Inspires and challenges others
Takes a long-term view and iniates organisational change
Builds commitment to the vision with others
Identifies opportunities to move the organisation toward the vision
Adaptability
Remains open to change and new ideas
Adapts behaviour and work methods in response to new information, changing conditions, or unexpected obstacles
Coaching
Observes and documents behaviour to determine coaching opportunities
Provides appropriate instruction to develop skills
Gives timely feedback on performance
Reinforces efforts and progress
Collaboration
Establishes and maintains good working relationships
Works together cooperatively to find resolution to conflict
Responds to the concerns of all participants
